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CTRI Number  CTRI/2022/02/039896 [Registered on: 01/02/2022] Trial Registered Prospectively
Last Modified On: 17/11/2022
Post Graduate Thesis  No 
Type of Trial  Interventional 
Type of Study   Process of Care Changes 
Study Design  Randomized, Parallel Group, Active Controlled Trial 
Public Title of Study   Improving the effectiveness of client support services with the use of artificial intelligence for users of a mobile phone based health education programme for maternal and child health.  
Scientific Title of Study   Randomised control trial to evaluate of the effectiveness of deploying an AI model using predictive analysis in reducing non-engagement among mMitra subscribers 
Trial Acronym  AIMMITRA 
Secondary IDs if Any  
Secondary ID  Identifier 
NIL  NIL 
 
Details of Principal Investigator or overall Trial Coordinator (multi-center study)  
Name  Neha Madhiwalla 
Designation  Research Director 
Affiliation  ARMMAN 
Address  2nd Floor, Advance House, ARK Industrial Estate, Gamdevi, Marol, Andheri, Mumbai

Mumbai (Suburban)
MAHARASHTRA
400706
India 
Phone  9892220160  
Fax    
Email  nmadhiwala@gmail.com  
 
Details of Contact Person
Scientific Query
 
Name  Neha Madhiwalla 
Designation  Research Director 
Affiliation  ARMMAN 
Address  2nd Floor, Advance House, ARK Industrial Estate, Gamdevi, Marol, Andheri, Mumbai

Mumbai (Suburban)
MAHARASHTRA
4000059
India 
Phone  9892220160  
Fax    
Email  neha@armman.org  
 
Details of Contact Person
Public Query
 
Name  Neha Madhiwalla 
Designation  Research Director 
Affiliation  ARMMAN 
Address  2nd Floor, Advance House, ARK Industrial Estate, Gamdevi, Marol, Andheri, Mumbai

Mumbai (Suburban)
MAHARASHTRA
4000059
India 
Phone  9892220160  
Fax    
Email  neha@armman.org  
 
Source of Monetary or Material Support  
Google India Pvt. Ltd 
 
Primary Sponsor  
Name  Google India Pvt Ltd 
Address  RMZ Infinity, Tower E, 4th Floor, Old Madras Road Bangalore 560 016, India 
Type of Sponsor  Other [IT Corporation] 
 
Details of Secondary Sponsor  
Name  Address 
NIL  NIL 
 
Countries of Recruitment     India  
Sites of Study  
No of Sites = 1  
Name of Principal Investigator  Name of Site  Site Address  Phone/Fax/Email 
Neha Madhiwalla  ARMMAN  mMitra programme division, Room No 1, Advance House, ARK Industrial Estate, Marol, Andheri (east), Mumbai 400059
Mumbai (Suburban)
MAHARASHTRA 
9892220160

neha@armman.org 
 
Details of Ethics Committee  
No of Ethics Committees= 1  
Name of Committee  Approval Status 
Ethics Review Board, ARMMAN  Approved 
 
Regulatory Clearance Status from DCGI  
Status 
Not Applicable 
 
Health Condition / Problems Studied  
Health Type  Condition 
Healthy Human Volunteers  Pregnant Women and Mothers of Infants 
 
Intervention / Comparator Agent  
Type  Name  Details 
Comparator Agent  Current Standard of Care  Subscribers invoking a service call by utilising a missed call service over a period of 8 weeks 
Intervention  RMAB  Selection of subscribers for receiving service call based on predictive analysis AI model (RMAB) over a period of 8 weeks 
Comparator Agent  Round Robin  Consecutive Subscribers called as per their date on enrolment over a period of 8 weeks 
 
Inclusion Criteria  
Age From  18.00 Year(s)
Age To  99.00 Year(s)
Gender  Female 
Details  All active subscribers of mMitra automated voice messaging service. These are pregnant women and mothers of infants who have been enrolled for the mMitra service for 30-120 days on the start date of the study 
 
ExclusionCriteria 
Details  All subscribers opting out of the service during the course of the trial 
 
Method of Generating Random Sequence   Computer generated randomization 
Method of Concealment   Centralized 
Blinding/Masking   Participant and Outcome Assessor Blinded 
Primary Outcome  
Outcome  TimePoints 
Proportion of subscribers who engage (pick up at least one call and listen for more than 30 seconds) within each group   Proportion of subscribers who engage (pick up at least one call and listen for more than 30 seconds) within each group at baseline, at the end of each week and cumulatively at the end of 8 weeks 
 
Secondary Outcome  
Outcome  TimePoints 
Proportion of service calls successfully received  Weekly for 12 weeks 
 
Target Sample Size   Total Sample Size="10800"
Sample Size from India="10800" 
Final Enrollment numbers achieved (Total)= "12000"
Final Enrollment numbers achieved (India)="12000" 
Phase of Trial   N/A 
Date of First Enrollment (India)   07/02/2022 
Date of Study Completion (India) Date Missing 
Date of First Enrollment (Global)  Date Missing 
Date of Study Completion (Global) Date Missing 
Estimated Duration of Trial   Years="0"
Months="3"
Days="0" 
Recruitment Status of Trial (Global)
Modification(s)  
Not Applicable 
Recruitment Status of Trial (India)  Completed 
Publication Details   NIL 
Individual Participant Data (IPD) Sharing Statement

Will individual participant data (IPD) be shared publicly (including data dictionaries)?  

Response - NO
Brief Summary  
The intervention being tested is an AI based solution which uses system-generated data and secondary data from the enrolment and client support processes. The objective of the project is to devise a more efficient and effective strategy for selecting subscribers to receive service calls. This human subject involvement in this project is in the delivery of service calls, which is a regular part of the mMitra service and is not the experimental component of the study.
 
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