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CTRI Number  CTRI/2026/02/102956 [Registered on: 04/02/2026] Trial Registered Prospectively
Last Modified On: 04/02/2026
Post Graduate Thesis  Yes 
Type of Trial  Interventional 
Type of Study   Other (Specify) [Telehealth]  
Study Design  Randomized, Parallel Group Trial 
Public Title of Study   Telehealth versus regular hospital visits for improving medication use in diabetes patients 
Scientific Title of Study   Effect of Telehealth on medication adherence in Type 2 Diabetes Mellitus patients in comparison to traditional tertiary hospital OPD follow-up: A prospective Randomized parallel arm study 
Trial Acronym  NIL 
Secondary IDs if Any  
Secondary ID  Identifier 
NIL  NIL 
 
Details of Principal Investigator or overall Trial Coordinator (multi-center study)  
Name  RAGHU RAM G 
Designation  Postgraduate Resident 
Affiliation  AIIMS RISHIKESH 
Address  Junior Resident, Department of pharmacology, AIIMS Rishikesh.

Dehradun
UTTARANCHAL
249203
India 
Phone  6360363880  
Fax    
Email  raaghuramg28@gmail.com  
 
Details of Contact Person
Scientific Query
 
Name  RAGHU RAM G 
Designation  Postgraduate Resident 
Affiliation  AIIMS RISHIKESH 
Address  Junior Resident, Department of pharmacology, AIIMS Rishikesh.

Dehradun
UTTARANCHAL
249203
India 
Phone  6360363880  
Fax    
Email  raaghuramg28@gmail.com  
 
Details of Contact Person
Public Query
 
Name  RAGHU RAM G 
Designation  Postgraduate Resident 
Affiliation  AIIMS RISHIKESH 
Address  Junior Resident, Department of pharmacology, AIIMS Rishikesh.

Dehradun
UTTARANCHAL
249203
India 
Phone  6360363880  
Fax    
Email  raaghuramg28@gmail.com  
 
Source of Monetary or Material Support  
NIL 
 
Primary Sponsor  
Name  Dr RAGHU RAM G 
Address  Department of Pharmacology, AIIMS RISHIKESH, Shivaji Nagar, Rishikesh 
Type of Sponsor  Other [Self] 
 
Details of Secondary Sponsor  
Name  Address 
NIL  NIL 
 
Countries of Recruitment     India  
Sites of Study  
No of Sites = 1  
Name of Principal Investigator  Name of Site  Site Address  Phone/Fax/Email 
RAGHU RAM G  AIIMS Rishikesh  Diabetes clinic, Department of General medicine and Department of Pharmacology, AIIMS Rishikesh.
Dehradun
UTTARANCHAL 
6360363880

raaghuramg28@gmail.com 
 
Details of Ethics Committee  
No of Ethics Committees= 1  
Name of Committee  Approval Status 
Institutional Ethics Committee, AIIMS Rishikesh  Approved 
 
Regulatory Clearance Status from DCGI  
Status 
Not Applicable 
 
Health Condition / Problems Studied  
Health Type  Condition 
Patients  (1) ICD-10 Condition: E119||Type 2 diabetes mellitus without complications,  
 
Intervention / Comparator Agent  
Type  Name  Details 
Comparator Agent  Doctor-led routine/standard patient care   1. OPD visits with doctor-led routine/standard patient care policy. 2. Patient will be counselled to store the empty medication strips/ bottles. 3. Phone call to each patient on completion of 2 months 3 weeks from randomization as a follow-up reminder and reminder to bring empty medication strips/ bottles. 4. Medication adherence measured and blood sample taken for HbA1c and FBG measurement at the end of 3 months. 5. Processing of any Adverse drug reaction reported voluntarily by the patient and actively questioning about any Adverse drug reactions. 
Intervention  Telehealth  1. Random, weekly phone calls to each patient preferably as per their selected time-slots. 2. Video call/consultations to each patient at the end of second, sixth and tenth week from randomization. 3. Medication adherence measured and blood sample taken for HbA1c and FBG measurement at the end of 3 months. 4. Processing of any Adverse drug reaction reported voluntarily by the patient and actively questioning about any Adverse drug reactions. 
 
Inclusion Criteria  
Age From  18.00 Year(s)
Age To  60.00 Year(s)
Gender  Both 
Details  1. Adults aged between 18-60 years with Type 2 Diabetes Mellitus CURRENTLY on antidiabetic medication:
a. With HbA1c currently within normal limits.
b. Willing for OPD follow-up at predefined frequency.
c. Able to speak and read either English or Hindi or both.
d. Owns and operates or has accompanying attendant(s) willing to give access to a smartphone or device for telehealth consultations at predefined frequency.
e. Willing and able to provide written informed consent. 
 
ExclusionCriteria 
Details  1. Patients requiring insulin therapy or emergency management during three months starting from enrolment day.
2. Patients with learning difficulties, vision and/or hearing impairments, or any disease that impairs ability to complete the study or follow-up protocol.
3. Pregnant female or females planning to conceive 
 
Method of Generating Random Sequence   Computer generated randomization 
Method of Concealment   Sequentially numbered, sealed, opaque envelopes 
Blinding/Masking   Open Label 
Primary Outcome  
Outcome  TimePoints 
• Measure changes in Medication adherence within each group using MMAS-8 scale and comparing the scores between groups  At 3 months 
 
Secondary Outcome  
Outcome  TimePoints 
Comparison of the Morisky Medication Adherence Scale (MMAS-8) scores in each arm with its respective pill-count method scores at the end of 3 months  At 3 months 
Change in HbA1c and fasting blood glucose levels in each study arm, and its correlation with changes in adherence to antidiabetic medications  At 3 months 
Cost effectiveness of both approaches will be compared using Incremental Cost Effectiveness Ratio (ICER) formula  At 3 months 
 
Target Sample Size   Total Sample Size="124"
Sample Size from India="124" 
Final Enrollment numbers achieved (Total)= "Applicable only for Completed/Terminated trials"
Final Enrollment numbers achieved (India)="Applicable only for Completed/Terminated trials" 
Phase of Trial   N/A 
Date of First Enrollment (India)   16/02/2026 
Date of Study Completion (India) Applicable only for Completed/Terminated trials 
Date of First Enrollment (Global)  Date Missing 
Date of Study Completion (Global) Applicable only for Completed/Terminated trials 
Estimated Duration of Trial   Years="1"
Months="6"
Days="0" 
Recruitment Status of Trial (Global)   Not Applicable 
Recruitment Status of Trial (India)  Not Yet Recruiting 
Publication Details   N/A 
Individual Participant Data (IPD) Sharing Statement

Will individual participant data (IPD) be shared publicly (including data dictionaries)?  

Response - YES
  1. What data in particular will be shared?
    Response - Individual participant data that underlie the results reported in this article, after de-identification (text, tables, figures, and appendices).

  2. What additional supporting information will be shared?
    Response -  Study Protocol

  3. Who will be able to view these files?
    Response - Anyone

  4. For what types of analyses will this data be available?
    Response - Any purpose.

  5. By what mechanism will data be made available?
    Response - Proposals should be directed to [raaghuramg28@gmail.com].

  6. For how long will this data be available start date provided 01-07-2028 and end date provided 01-07-2048?
    Response - Immediately following publication. No end date.

  7. Any URL or additional information regarding plan/policy for sharing IPD? 
    Additional Information - NIL
Brief Summary  

Type 2 diabetes mellitus requires long-term pharmacotherapy, and medication adherence plays a critical role in achieving optimal glycemic control and preventing complications. However, poor adherence remains a major barrier to effective disease management, particularly in resource-constrained settings. Telehealth has emerged as a promising strategy to improve continuity of care, enhance patient engagement, and potentially improve treatment adherence.

This prospective randomized parallel-arm study aims to compare the effectiveness of telehealth-based follow-up with traditional in-person outpatient department (OPD) follow-up in improving medication adherence among adults with type 2 diabetes mellitus attending a tertiary care center in Uttarakhand, India.

A total of 124 eligible participants will be randomized into two groups: one receiving telehealth follow-up and the other receiving standard in-person follow-up. Medication adherence will be assessed using the Morisky Medication Adherence Scale (MMAS-8), and supported by the pill count method. Clinical outcomes will be evaluated using glycated hemoglobin (HbA1c) and fasting blood glucose levels. Additionally, a cost-effectiveness analysis will be performed using the Incremental Cost-Effectiveness Ratio (ICER) to compare both follow-up approaches.

The findings of this study are expected to provide evidence on whether telehealth can serve as an effective alternative to conventional follow-up for improving adherence and clinical outcomes in patients with type 2 diabetes mellitus.

 
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