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CTRI Number  CTRI/2025/12/098333 [Registered on: 02/12/2025] Trial Registered Prospectively
Last Modified On: 01/12/2025
Post Graduate Thesis  No 
Type of Trial  Interventional 
Type of Study   Behavioral 
Study Design  Randomized, Parallel Group Trial 
Public Title of Study   Nutritional Chatbot for Postnatal Mothers 
Scientific Title of Study   Development and Efficacy Evaluation of an AI Chatbot for Personalized Nutrition Counseling Among Postnatal Mothers: A Mixed-Methods Randomized Controlled Trial 
Trial Acronym  NIL 
Secondary IDs if Any  
Secondary ID  Identifier 
nil  ClinicalTrials.gov 
 
Details of Principal Investigator or overall Trial Coordinator (multi-center study)  
Name  Neha Dsouza 
Designation  Assistant Professor 
Affiliation  Sapthagiri Institute of Medical Sciences and Research Centre 
Address  Department of Community Medicine Sapthagiri Institute of Medical Sciences and Research Centre 15, Hesarghatta Rd, Navy Layout, AGB layout, Chikkabanavara, Bengaluru, Karnataka

Bangalore
KARNATAKA
560090
India 
Phone  8618684440  
Fax    
Email  drnehadsouza94@gmail.com  
 
Details of Contact Person
Scientific Query
 
Name  Neha Dsouza 
Designation  Assistant Professor 
Affiliation  Sapthagiri Institute of Medical Sciences and Research Centre 
Address  Department of Community Medicine Sapthagiri Institute of Medical Sciences and Research Centre 15, Hesarghatta Rd, Navy Layout, AGB layout, Chikkabanavara, Bengaluru, Karnataka

Bangalore
KARNATAKA
560090
India 
Phone  8618684440  
Fax    
Email  drnehadsouza94@gmail.com  
 
Details of Contact Person
Public Query
 
Name  Neha Dsouza 
Designation  Assistant Professor 
Affiliation  Sapthagiri Institute of Medical Sciences and Research Centre 
Address  Department of Community Medicine Sapthagiri Institute of Medical Sciences and Research Centre 15, Hesarghatta Rd, Navy Layout, AGB layout, Chikkabanavara, Bengaluru, Karnataka

Bangalore
KARNATAKA
560090
India 
Phone  8618684440  
Fax    
Email  drnehadsouza94@gmail.com  
 
Source of Monetary or Material Support  
Sapthagiri Institute of Medical Sciences 
 
Primary Sponsor  
Name  Sapthagiri Institute of Medical Sciences and Research Centre 
Address  15, Hesarghatta Rd, Navy Layout, AGB layout, Chikkabanavara, Bengaluru, Karnataka 560090 
Type of Sponsor  Private medical college 
 
Details of Secondary Sponsor  
Name  Address 
nil  nil 
 
Countries of Recruitment     India  
Sites of Study  
No of Sites = 1  
Name of Principal Investigator  Name of Site  Site Address  Phone/Fax/Email 
Dr Neha Dsouza  Sapthagiri Institute of Medical Sciences & Research Centre, Bengaluru  Research Lab, Department of Community Medicine, Sapthagiri Institute of Medical Sciences & Research Centre, Bengaluru 15, Hesarghatta Rd, Navy Layout, AGB layout, Chikkabanavara, Bengaluru, Karnataka 560090
Bangalore
KARNATAKA 
8618684440

drnehadsouza94@gmail.com 
 
Details of Ethics Committee  
No of Ethics Committees= 1  
Name of Committee  Approval Status 
Institutional ethics committee Sapthagiri Hospital  Approved 
 
Regulatory Clearance Status from DCGI  
Status 
Not Applicable 
 
Health Condition / Problems Studied  
Health Type  Condition 
Healthy Human Volunteers  Postnatal Mothers 
 
Intervention / Comparator Agent  
Type  Name  Details 
Intervention  AI chatbot–based personalized counseling along with standard care   Personalized diet advice (based on postpartum week, breastfeeding status, affordability) Supplementation reminders (iron/calcium) Two-way chat support with pre-validated responses Weekly nudges/check-ins Safety alerts for red-flag symptoms and referral to CHW or clinic 
Comparator Agent  Standard postnatal counselling only (routine CHW or clinic-based education)   Promotion and support for early initiation of breastfeeding and exclusive breastfeeding techniques (positioning and attachment). Management of common breastfeeding problems. Guidance on appropriate complementary feeding (after six months).  
 
Inclusion Criteria  
Age From  18.00 Year(s)
Age To  49.00 Year(s)
Gender  Female 
Details  Willing to give written informed consent
Mothers aged more than or equal to 18 years, 0–6 months postpartum,
Having smartphone access
 
 
ExclusionCriteria 
Details  Severe postpartum complications
Severe illness requiring hospitalization
Cognitive or language impairment preventing chatbot use
 
 
Method of Generating Random Sequence   Permuted block randomization, fixed 
Method of Concealment   Sequentially numbered, sealed, opaque envelopes 
Blinding/Masking   Outcome Assessor Blinded 
Primary Outcome  
Outcome  TimePoints 
Change in Nutrition Knowledge Score   baseline and 4 weeks. 
 
Secondary Outcome  
Outcome  TimePoints 
Dietary diversity   baseline and 4 weeks 
Supplement adherence  baseline and 4 weeks 
Breastfeeding self-efficacy   baseline and 4 weeks 
System Usability Scale (SUS) scores for intervention users  4 weeks 
Engagement analytics  continous 
Safety/adverse events  continous 
 
Target Sample Size   Total Sample Size="150"
Sample Size from India="150" 
Final Enrollment numbers achieved (Total)= "Applicable only for Completed/Terminated trials"
Final Enrollment numbers achieved (India)="Applicable only for Completed/Terminated trials" 
Phase of Trial   Phase 2 
Date of First Enrollment (India)   15/01/2026 
Date of Study Completion (India) Applicable only for Completed/Terminated trials 
Date of First Enrollment (Global)  Date Missing 
Date of Study Completion (Global) Applicable only for Completed/Terminated trials 
Estimated Duration of Trial   Years="1"
Months="0"
Days="0" 
Recruitment Status of Trial (Global)   Not Yet Recruiting 
Recruitment Status of Trial (India)  Not Yet Recruiting 
Publication Details   N/A 
Individual Participant Data (IPD) Sharing Statement

Will individual participant data (IPD) be shared publicly (including data dictionaries)?  

Response - NO
Brief Summary  

Title:
Development and Evaluation of an AI-Powered Multilingual Nutrition Chatbot for Personalized Counseling Among Postnatal Mothers: A Randomized Controlled Trial

Background and Rationale:
Inadequate nutrition knowledge and poor dietary adherence are common among postnatal mothers, particularly in underserved communities. Mobile health (mHealth) tools can bridge this gap. This study aims to develop and test an AI-based WhatsApp chatbot that provides personalized, evidence-based nutrition counseling in Kannada, Tamil, Hindi, and English.

Objectives:

  1. To assess the effectiveness of a multilingual AI nutrition chatbot in improving maternal nutrition knowledge, dietary diversity, and supplement adherence among postnatal mothers.

  2. To evaluate user satisfaction, usability, and engagement with the chatbot.

Study Design:
Parallel-group, randomized controlled trial (1:1 allocation) with 150 postnatal mothers recruited from urban and semi-urban Anganwadi centres in Bengaluru.

Intervention:
Participants in the intervention arm will receive access to an AI-driven WhatsApp chatbot providing personalized nutrition counseling, reminders, and education messages for 4 weeks. The control group will receive standard government nutrition IEC materials.

Outcomes:

  • Primary Outcome: Change in mean nutrition knowledge score from baseline to 4 weeks.

  • Secondary Outcomes: Dietary diversity, supplement adherence, breastfeeding self-efficacy, and System Usability Scale (SUS) scores.

Duration:
14 months total (Nov 2025 – Dec 2026); active intervention Jan – Aug 2026.

Sample Size:
150 participants (75 per arm), powered at 80% to detect a moderate effect size (Cohen’s d = 0.5).

Inclusion Criteria:
Postnatal mothers (0–12 months postpartum), smartphone users with WhatsApp access, able to read or understand one of the study languages.

Exclusion Criteria:
Mothers with severe illness, non-consent, or without mobile access.

Setting:
Anganwadi centres and community health facilities under the urban feild practice area 

Ethical Approval:
Approved by the Institutional Ethics Committee, Sapthagiri Institute of Medical Sciences & Research Centre, Bengaluru (Phone: 080-22188702).

Principal Investigator:
Dr. Neha Dsouza, Assistant Professor, Department of Community Medicine,
Sapthagiri Institute of Medical Sciences & Research Centre, Bengaluru.
Email: drnehadsouza94@gmail.com | Phone: 8618684440

 
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